RapidFax Review
RapidFax is the ideal online fax provider for those businesses and individuals who are looking for a reliable, affordable and easy to use online fax service. This straightforward user interface will appeal to beginners and there is no additional software to download, you simply sign up to the RapidFax service and then start faxing straight away. The basic package is one of the cheapest online faxing services on offer at $9.95 per month and for this you can send a maximum of 300 faxes per month. There are overage fees to pay, as with all online fax providers, but these are lower than the standard industry average at just 8 cents per page (costs can vary for international faxes).
Main Features
One of the main benefits of online fax is that it eliminates those tiresome ‘faxing queues’ which occur with old traditional style fax machines, where you can only send or receive one fax at a time. With RapidFax’s online faxing services you can send and receive multiple faxes at the same time, and this means that your customer will never have to put up with an ‘engaged’ tone when trying to send you a fax. Toll free and local numbers are available from RapidFax, which can help to keep costs down for you and your clients and there are price plans and packages to suit all kinds of business and domestic users. Another key benefit of RapidFax’s services is unlike other online fax providers you will not be restricted as to how many faxes you can send or receive within your monthly limit. For example some fax companies allow you to receive more faxes than your send, and this may not be convenient for your individual needs. RapidFax do not specify how you spend your faxing page limits, and you can split the 300 page limit up into whatever percentage of incoming and outgoing faxes you want.
With RapidFax you can choose whether you want to send and receive faxes online through the website, or through your own individual email account. RapidFax is compatible with web based email providers such as Hotmail and Yahoo, as well as major email clients such as Microsoft Outlook.
RapidFax also allows you to add an additional user to your account, so that you can send or receive faxes from two email addresses, and this is useful for small businesses who need more than one point of access to their online faxing system.
Customer Services
You can find a lot of information about RapidFax’s services on the website (www.rapidfax.com) and if you have any queries or concerns you can contact a customer services representative directly using the online submissions form or the email address provided. There is also a comprehensive and useful ‘Help’ section, which covers many of the most commonly asked questions about RapidFax’s products and services.